The first alert came at 3:14 AM Singapore time. The Kampar River, swollen by unprecedented monsoon rains, had burst its banks. Within hours, the industrial park in Batu Kawan — home to Axiom’s sole supplier of neuro-sensor microchips — was under six feet of water.
Next, she convinced two competitors — Medtronic and Philips — to share their chip stockpiles under a temporary humanitarian swap. Antitrust law be damned; she had a former FTC counsel draft a “disaster mutual aid” memo in six hours. supply chain management ii tresa thompson pdf
Three weeks later, Axiom missed zero hospital shipments. The ethical switch to Shenzhen became a case study in responsible reshoring. And Maya’s control room added a new KPI to the dashboard: not just cost-per-unit, but days-of-trust . The first alert came at 3:14 AM Singapore time
