Then I called you, and your agent said, and I quote: “We seem to have lost track of the card after dispatch.”
You recently informed me that my new card was on its way. I waited by the letterbox like a loyal dog. Days passed. Nothing.
If you're looking for an interesting way to tell Santander that they lost your card (for example, if they mailed a replacement that never arrived, or they admitted to misplacing it internally), here’s a creative sample: The curious case of the card that never came santander lost my card
Either way, please cancel that card and send another. This time, maybe attach an AirTag.
Dear Santander,
Yours in suspense, [Your Name]
I’m not angry — I’m genuinely impressed. Did it fall behind a filing cabinet? Get eaten by a sorting machine? Or is it out there, living a better life, tapping contactlessly at a coffee shop I’ve never been to? Then I called you, and your agent said,
Lost track. Of a card. With my name on it. In 2026.