If the jam is soft (tissue, waste), force clean water back through the system using a hose or bucket while operating the manual override.
✅ Turn off power immediately. ✅ Use the manual override (allen key/slot on front). ✅ Back-flush with clean water. ✅ Clear the outlet pipe or impeller. ❌ Never put wipes, cotton, or fat down it.
“Macerator blocked? Here’s a 30-second fix. First – power OFF. Then find the manual override slot – usually a hex key or flathead. Turn it back and forth. That frees the impeller. Still stuck? Back-flush with a hose down the outlet. Still no? You’ve probably got a wet wipe in there – time to open the housing. And for next time… only thin, dissolving paper. That’s it – you’re unblocked.” On-screen text: NO wipes. NO cotton. NO fat.
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