A few customers complained about slow email replies during Christmas season or difficulty returning international orders (shipping cost not refunded).
| Item | Approx. Price (EUR) | Value Opinion | |------|---------------------|----------------| | Basic plastic tournament set + board | €25–40 | Good – durable, tournament legal | | Mid-range wooden set (e.g., Rechapados Ferrer) | €90–150 | Excellent – handcrafted, beautiful finish | | Luxury wooden set (e.g., Padauk wood, weighted) | €200–500+ | Very good – competes with House of Staunton at lower cost | | DGT North American clock | €55–70 | Fair – same as other retailers | | DGT Pegasus (electronic board) | €160–190 | Competitive – often cheaper than Amazon | | Chess book (Spanish edition) | €15–25 | Reasonable |
Their custom-made wooden sets (e.g., Rechapados Ferrer partnership) are handcrafted in Spain and rival German or Indian luxury brands at lower prices. 3. Website & User Experience Desktop & Mobile: Clean, intuitive design. Product categories are logical, with filters by material, price, brand, and skill level.
Good, but not perfect. Searching for “DGT 3000” yields precise results. However, filtering by “weight” or “king height” is missing.
Standard, secure (SSL). Guest checkout available. Payment via Visa, Mastercard, PayPal, Bizum (Spain), bank transfer.
★★★★☆ (4/5) – Minor issue: mobile menu can be slow on older phones. 4. Pricing & Value for Money La Casa del Ajedrez is mid-to-premium priced . You are not buying $10 plastic sets here.