He closed the window and went back to the Device Manager. He right-clicked the printer again, chose , but this time chose Browse my computer for drivers .
Leo clicked the button (the little Windows icon in the bottom-left corner) and typed directly on the keyboard: Device Manager .
Leo selected the 2021 version, clicked , and ignored the warning about replacing the driver.
“Now restart the computer,” Leo commanded.
Ellen hugged Leo. Then she hugged the printer.
A list of two drivers appeared. One said “Old Faithful (v. 2018)” – the broken one. The other said “Old Faithful (v. 2021).”
“This is the secret back door,” he explained.
She was trying to print a boarding pass. The document sat in the queue, mocking her with its status: Error – Printing not possible.