Plumbers use a few different methods to unclog a toilet, depending on how severe the blockage is. Here’s a clear step-by-step breakdown:

Once the clog is cleared, they’ll flush the toilet several times, check for leaks around the base, and confirm the water drains properly.

If plunging fails, plumbers bring out a specialized tool: a toilet auger . It’s a long, flexible metal cable with a corkscrew-like end, enclosed in a protective curved tube. They feed the cable down the toilet’s trapway, crank the handle, and the auger tip either pushes through the clog or grabs it (like a hair clog or small toy) so they can pull it out. This tool won’t scratch the porcelain like a standard drain snake might.

Plumbers don’t just use any plunger—they typically use a flange plunger (the one with a soft rubber flap that extends downward). This creates a better seal in the toilet’s curved drain. They push down gently at first, then give firm, rapid plunges to force water and air pressure to break up the clog.