Hotspot Despatch (Web Exclusive)

If your dispatch board looks like a game of Tetris on hard mode—orders piling up with no clear pattern—you’re probably reacting instead of predicting .

Drivers refuse to move without a guaranteed order. Fix: Build a “reposition bonus” ($2–$3) or guarantee a minimum hourly during repositioning windows. hotspot despatch

Stop managing where orders are . Start managing where orders will be . If your dispatch board looks like a game

It sounds like tech jargon, but it’s actually a simple, powerful shift in strategy. Instead of sending drivers from a central depot every time, you position them . What is Hotspot Dispatching? In plain English: Hotspot dispatching means identifying geographic areas with high order density (a "hotspot") and proactively routing idle drivers into those zones before demand spikes. Stop managing where orders are

Think of it like a fire department stationing a truck at a fairground before the fireworks start—not after the call comes in.

| Static Dispatch | Hotspot Dispatch | |----------------|------------------| | Driver starts at depot every time | Driver starts near predicted demand | | Responds to order after it’s placed | Anticipates order before it’s placed | | High deadhead miles | Low empty running time | | Driver waits at warehouse | Driver waits in hotspot zone |